At oja89, protecting your personal data is not an afterthought — it is a foundational commitment. This Privacy Policy explains exactly what information we collect from players across Indonesia, how we use it, who we share it with, and the rights you hold over your own data. We encourage you to read this document in full before registering an account.
Scope of this Policy: This Privacy Policy applies to all personal data processed by oja89 in connection with the oja89.ws Platform and associated services. It covers data collected from players who browse, register, deposit, wager, or otherwise interact with oja89 across all devices and channels, including desktop browsers, mobile browsers, and any Progressive Web App (PWA) version of the Platform. By creating an oja89 account, you acknowledge that you have read and understood this Privacy Policy in its entirety.
oja89 acts as the data controller in respect of all personal data collected and processed through the oja89.ws Platform. As data controller, oja89 determines the purposes for which personal data is processed and the means by which that processing takes place.
oja89 is an internationally licensed online gaming and sportsbook operator. All data processing activities are conducted in accordance with internationally recognized data protection principles, including purpose limitation, data minimization, storage limitation, and the requirement for a lawful basis for processing.
All inquiries relating to data privacy — including requests to exercise your data rights — should be directed to our support team via live chat or by email at [email protected] (plain text — not a clickable link).
oja89 collects personal data across several categories, all of which are necessary to deliver a safe, compliant, and high-quality betting and gaming experience to our players in Indonesia and beyond. The categories of data we collect are as follows:
2.1 Identity Data
2.2 Contact Data
2.3 Financial Data
2.4 Behavioral and Gaming Data
2.5 Technical Data
2.6 Communications Data
Data Minimization Principle: oja89 only collects personal data that is genuinely necessary for the stated processing purposes described in this Policy. We do not collect data speculatively or in excess of what is needed to provide, maintain, and improve the oja89 service.
oja89 collects personal data through the following channels and mechanisms:
Every data processing activity carried out by oja89 is conducted for a specific, documented purpose and rests on one of the following lawful bases: (a) contractual necessity — processing needed to fulfill our obligations to you under the Terms & Conditions; (b) legitimate interests — processing needed for fraud prevention, security, and platform improvement; or (c) consent — processing based on your freely given opt-in, which you may withdraw at any time.
| Processing Purpose | Data Categories Used | Lawful Basis |
|---|---|---|
| Account creation and management | Identity, Contact | Contractual necessity |
| Age and identity verification (KYC) | Identity, Contact, Financial | Contractual necessity; Legitimate interest (fraud prevention) |
| Processing deposits and withdrawals | Financial, Identity | Contractual necessity |
| Providing betting and gaming services | Behavioral, Technical | Contractual necessity |
| Responsible gaming monitoring and tools | Behavioral, Responsible gaming data | Contractual necessity; Legitimate interest (player protection) |
| Fraud detection and anti-money laundering | Identity, Financial, Technical, Behavioral | Legitimate interest; Legal obligation |
| Customer support and dispute resolution | Identity, Communications, Behavioral | Contractual necessity; Legitimate interest |
| Platform security and integrity monitoring | Technical, Behavioral | Legitimate interest |
| Promotional communications (opt-in) | Contact, Behavioral | Consent |
| Platform analytics and product improvement | Technical, Behavioral (aggregated / pseudonymized) | Legitimate interest |
| Compliance with legal and regulatory obligations | Identity, Financial, Communications | Legal obligation |
oja89 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:
No Sale of Data: oja89 will never sell your personal data to advertisers, data brokers, marketing agencies, or any other commercial third party. Your data is used solely to operate the oja89 Platform and deliver the services you have requested.
As an internationally operated platform, oja89 may process and store personal data on servers located outside Indonesia. Where personal data is transferred to or accessed from a jurisdiction that does not provide the same level of data protection as your home jurisdiction, oja89 implements appropriate safeguards to ensure that your data remains protected to the standard described in this Privacy Policy.
Safeguards applied to international transfers include:
If you would like further information about the specific safeguards applied to any particular international transfer of your personal data, please contact our support team.
oja89 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following retention guidelines apply:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account and identity data | Duration of account + 5 years post-closure | Regulatory compliance; dispute resolution |
| KYC documents | Duration of account + 5 years post-closure | Anti-money laundering obligations |
| Financial transaction records | Duration of account + 7 years post-closure | Financial record-keeping; AML/fraud audit trail |
| Betting and gaming history | Duration of account + 5 years post-closure | Dispute resolution; responsible gaming monitoring |
| Support communications | 3 years from the date of the communication | Quality assurance; dispute resolution |
| Technical and log data | Up to 24 months on a rolling basis | Security monitoring; fraud detection |
| Marketing preference records | Until opt-out, then 1 year as proof of preference | Evidence of consent / withdrawal of consent |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be associated with any individual. Where data must be retained beyond the standard period due to a pending legal dispute, investigation, or regulatory requirement, it will be preserved until the matter is resolved and then deleted promptly.
oja89 employs a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:
Security Incident Reporting: If you suspect that your oja89 account has been compromised — including unauthorized login, unexpected balance changes, or suspicious activity — contact our 24/7 support team via live chat immediately. We will take prompt action to investigate and secure your account.
oja89 uses cookies and similar tracking technologies on the oja89.ws Platform. A cookie is a small text file placed on your device by a website to enable certain functionality and to collect information about your browsing activity. The cookies used by oja89 fall into the following categories:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — enables login sessions, maintains your account state, and ensures secure navigation across pages. | Session / up to 24 hours |
| Functional | Remembers your preferences (e.g., preferred language display, odds format, last visited game lobby) to improve your experience on return visits. | Up to 12 months |
| Analytics | Collects aggregated, pseudonymized data about how players use the Platform — pages visited, features clicked, session duration — to help us improve the site's design and performance. | Up to 24 months |
| Security / Fraud Detection | Helps detect and prevent fraudulent activity, account takeover attempts, and bot traffic on the Platform. | Up to 12 months |
oja89 does not use cookies to serve third-party advertising or to track your browsing activity across websites other than oja89.ws.
You may manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair the functionality of the Platform, including your ability to log in and maintain an active session. For instructions on managing cookies in your specific browser, consult your browser's help documentation.
As an individual whose personal data is processed by oja89, you hold a meaningful set of rights over your information. oja89 is committed to facilitating the exercise of these rights promptly, transparently, and free of charge in the vast majority of cases. Your rights are as follows:
You have the right to request a copy of all personal data that oja89 holds about you. We will provide this information within 30 days of receiving a valid request, in a clear and portable format.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. Contact support via live chat or email and we will update your records promptly after verification.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected. Note that some data must be retained to comply with legal obligations and cannot be deleted on request.
You may request that oja89 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of data we hold, or where you object to our processing on legitimate interest grounds.
Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You may object at any time to oja89 processing your personal data for direct marketing purposes. You may also object to processing based on our legitimate interests, subject to our demonstrating compelling grounds that override your interests.
Where processing is based solely on your consent — such as receipt of promotional emails — you may withdraw that consent at any time by contacting support or by using the unsubscribe link in any marketing communication. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
To exercise any of the above rights, contact the oja89 support team via live chat (available 24/7) or by emailing [email protected]. We will respond to all valid requests within 30 days. We may ask you to verify your identity before acting on a request to protect against unauthorized access to your data.
The oja89 Platform is strictly restricted to individuals who are at least 21 years of age. oja89 does not knowingly collect personal data from anyone under the age of 21. Age is verified as part of the KYC process, which is mandatory before a player may process their first withdrawal or claim a bonus.
If oja89 discovers or is credibly notified that personal data has been collected from an individual under 21 years of age, that account will be immediately suspended, all associated data will be reviewed, and — following investigation — the account will be permanently closed. Any funds deposited by a minor will be returned to the originating payment method where technically possible.
Parents, guardians, and other responsible adults who are concerned that a minor in their household may be accessing gambling content are strongly encouraged to use parental control software. oja89 also cooperates with third-party services that maintain register lists of minors to be excluded from online gambling platforms. Contact our support team for more information.
21+ Policy: If you are under 21 years of age, you must not attempt to register an account on oja89.ws or access any of its real-money gambling services. This is not merely a terms condition — it is a core commitment of oja89 to the responsible operation of its Platform.
The oja89 Platform may reference or display content from third-party providers — including game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — whose services are integrated directly into the oja89 interface. While oja89 carefully selects its content and technology partners, oja89 is not responsible for the privacy practices of those third parties in respect of any data they independently collect through their own systems.
oja89 does not embed external social media widgets, third-party advertising networks, or external tracking scripts on oja89.ws that would allow third parties to collect personal data about your browsing behavior on the Platform without your knowledge. Our cookies (Section 9) are limited to the operational and analytical purposes described in this Policy.
If you choose to contact oja89 through a third-party channel — such as a messaging application or social media platform — please be aware that those platforms have their own privacy policies that govern the data they collect. oja89 is not responsible for the data handling practices of those external platforms.
oja89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulatory requirements, or improvements to our Platform and services. When we make material changes to this Policy, we will:
Your continued use of the oja89 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the Platform and may request account closure by contacting our support team.
We encourage you to revisit this Privacy Policy periodically to stay informed about how oja89 protects your personal data. The most current version of this Policy will always be accessible at oja89.ws/privacy-policy.
Version Control: Each version of this Privacy Policy is archived internally by oja89. If you require a copy of a previous version of the Policy that was in effect during a specific period, please contact our support team and we will endeavor to provide it upon request.
If you have any questions, concerns, or requests relating to this Privacy Policy or to oja89's handling of your personal data, please do not hesitate to get in touch. Our dedicated support team is available 24 hours a day, 7 days a week — including during Indonesian public holidays such as Idul Fitri, Idul Adha, Nyepi, and Hari Kemerdekaan (Independence Day, 17 August) — to assist you promptly.
When submitting a data rights request (Section 10), please include your registered account username and the email address associated with your account so that we can verify your identity and process your request efficiently. oja89 will not action data rights requests that cannot be linked to a verified account holder, in order to protect our players from unauthorized requests made by third parties.
Formal Complaints: If you are not satisfied with oja89's response to a privacy-related concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or to our licensing body. Contact our support team for further guidance on the appropriate escalation channel for your jurisdiction.
Beyond the legal obligations set out in this Policy, oja89 has made a series of voluntary commitments to privacy best practice that go above and beyond baseline compliance.
Every byte of data exchanged between your device and oja89's servers is protected by TLS 1.3 encryption — the same standard used by international banks and leading financial platforms. Your login credentials, financial data, and personal information are never transmitted in plain text.
Our Know Your Customer process verifies the identity of every player before large withdrawals are processed. This protects both the individual player and the wider oja89 community against fraud, identity theft, and money laundering — keeping the Platform safe for everyone.
oja89 has never sold player data to advertisers, data brokers, or any external commercial entity, and we never will. Your personal information is used solely to operate and improve the oja89 service. This is a permanent, unconditional policy commitment — not a marketing claim.
Through your account dashboard and our support team, you can access, correct, export, or request deletion of your personal data at any time. We respond to all data rights requests within 30 days and will keep you informed throughout the process.
Privacy questions deserve prompt, clear answers. Our support team — with native Indonesian-speaking agents — is available around the clock via live chat and email to address any concern about how your data is handled, in the language you are most comfortable with.
oja89's data security practices and privacy controls are reviewed regularly by independent third-party auditors. Audit findings are acted upon with urgency, and our security posture is continuously improved to address evolving threats and emerging best practices.
Now that you understand exactly how oja89 handles your personal data, you can enjoy our full range of sports betting, live casino, and slot games with complete peace of mind. Your data is secure, your rights are protected, and our team is here 24/7 if you ever have questions.
Questions about this Privacy Policy? Contact our support team via live chat 24/7 or email [email protected] | 21+ only. Gamble responsibly.